Flipdish turns 10: a decade of helping restaurants flippin’ thrive
What started in 2015 as two brothers taking phone orders for local restaurants has grown into a global restaurant technology platform powering thousands of businesses across the world. This year, Flipdish turns 10—and we couldn’t have done it without you.
From our very first order to helping restaurant owners scale their operations and reclaim control from marketplaces, the journey has been fuelled by a simple mission:
“To help restaurants flippin’ thrive with satisfyingly simple tech.”
Like every great restaurant story, Flipdish began with passion, grit, and a big idea. The early days weren’t always easy—there were long nights, moments of doubt, and more than a few takeaway boxes. But we kept going because we believed in what we were building.
Today, we serve restaurant and hospitality businesses in over 30 countries. From independent takeaways to fast-casual chains and fine dining establishments, Flipdish is helping owners take back control, grow their brand, and boost profitability with easy-to-use tools built for the real world of food service.
🎥 Watch Our 10-Year Anniversary Video
In the past 10 years, we’ve transformed from an online ordering platform into a complete restaurant operating system. Some highlights:
🚀 Our Milestone Innovations
Online Ordering – Enabling restaurants to own their customer experience and keep more of their margins.
Point of Sale (POS) Systems – Now with a brand-new look, improved UX, and even more powerful integrations.
Kiosks – Bringing self-serve convenience to restaurants and improving efficiency at the counter.
Pay At Table – A smoother payment experience for dine-in guests, boosting table turnover and guest satisfaction.
Flipdish Managed Marketing (FMM) – A done-for-you marketing service helping restaurants grow online visibility and repeat orders.
Loyalty Programmes – Automated retention campaigns that generate an average of €27.62 per order.
2025 and Beyond: Innovation That Delivers
As we look to the future, we're excited to introduce new tools designed to help you do more with less.
💬 Self-Serve AI SMS Campaigns
Now live in the Flipdish Portal, this tool lets you:
Create and send SMS campaigns to your opted-in customers
Use AI to write compelling messages
Schedule and launch promos in just a few clicks
📈 Average ROI: €20 for every €1 spent on SMS marketing
🎯 Loyalty Boost with Second-Chance Vouchers
Launching in March 2025, our second-chance voucher system automatically sends a follow-up offer to customers who don’t use their first voucher—at no upfront cost to you.
+15% redemption rate in early pilots
Fully automated
Zero effort, real results
Powered by People
We’re incredibly proud of the community we’ve built—from passionate restaurant owners to our growing team of Flipdishers. Every feature we’ve launched and every update we’ve made has been inspired by you—your feedback, your challenges, and your goals.
Here’s what some of our customers have said:
🗣️ “Flipdish helps us improve our customer experience and streamline operations. Our staff love how easy the system is to use.”
— Luna Pizza, UK
🗣️ “With Flipdish we’ve reduced our reliance on aggregators and now own our customer relationships. It’s been a game-changer.”
— Cluck Chicken, Ireland
Thank You for an Incredible 10 Years
To our customers, partners, investors, and team—thank you. We’re so proud of what we’ve achieved together, and we’re even more excited for what’s ahead.
Here’s to the next decade of flippin’ growth, innovation, and success.
Cheers,
Conor & James McCarthy
Co-Founders, Flipdish
