Careers at Flipdish

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

In this job, you’ll:

• Manage a pipeline of qualified leads, building and nurturing relationships with potential clients.
• Identify and understand users’ pain points to propose Flipdish solutions and own the full sales cycle, from initial engagement through to closing, including business case development and commercial negotiations.
• Conduct engaging product demonstrations and sales presentations to effectively showcase Flipdish's solutions.
• Communicate the unique value proposition of our products, address any concerns or objections, and handle competitive questions with a deep understanding of the industry.
• Liaise with Product and Marketing teams to stay updated on new features and product launches.
• Maintain accurate records and manage pipeline data in our CRM system.

We’re looking for…

• Full clean driving licence essential.
• Proven experience in sales with a minimum of 2 years in a similar role.
• Exceptional communication skills, capable of building rapport and maintaining strong relationships with prospects.
• Strong problem-solving abilities and a goal-oriented mindset, with a track record of hitting sales targets.
• An enthusiastic interest in sales, with a willingness to learn and grow within the role.
• Proficiency in negotiation and persuasion, with the ability to handle contract terms and close deals effectively.
• Experience in managing CRM systems and maintaining accurate pipeline data.

Please note: This is a field position and will require some cold calling & face to face meetings.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🏡 Hub Model: We encourage a healthy blend of hub and home working.

🌴 25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers!

❤️‍🩹Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees.

🎭Team Meet-Ups: Regular social events and team meet-ups.

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

In this job, you’ll:

• Manage a pipeline of qualified leads, building and nurturing relationships with potential clients.
• Identify and understand users’ pain points to propose Flipdish solutions and own the full sales cycle, from initial engagement through to closing, including business case development and commercial negotiations.
• Conduct engaging product demonstrations and sales presentations to effectively showcase Flipdish's solutions.
• Communicate the unique value proposition of our products, address any concerns or objections, and handle competitive questions with a deep understanding of the industry.
• Liaise with Product and Marketing teams to stay updated on new features and product launches.
• Maintain accurate records and manage pipeline data in our CRM system.

We’re looking for…

• Proven experience in sales with a minimum of 2 years in a similar role.
• Exceptional communication skills, capable of building rapport and maintaining strong relationships with prospects.
• Strong problem-solving abilities and a goal-oriented mindset, with a track record of hitting sales targets.
• An enthusiastic interest in sales, with a willingness to learn and grow within the role.
• Proficiency in negotiation and persuasion, with the ability to handle contract terms and close deals effectively.
• Experience in managing CRM systems and maintaining accurate pipeline data.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🏡 Hub Model: We encourage a healthy blend of hub and home working.

🌴 25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers!

❤️‍🩹Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees.

🎭Team Meet-Ups: Regular social events and team meet-ups.

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

In this job, you’ll:

• Manage a pipeline of qualified leads, building and nurturing relationships with potential clients.
• Identify and understand users’ pain points to propose Flipdish solutions and own the full sales cycle, from initial engagement through to closing, including business case development and commercial negotiations.
• Conduct engaging product demonstrations and sales presentations to effectively showcase Flipdish's solutions.
• Communicate the unique value proposition of our products, address any concerns or objections, and handle competitive questions with a deep understanding of the industry.
• Liaise with Product and Marketing teams to stay updated on new features and product launches.
• Maintain accurate records and manage pipeline data in our CRM system.

We’re looking for…

• Proven experience in sales with a minimum of 2 years in a similar role.
• Exceptional communication skills, capable of building rapport and maintaining strong relationships with prospects.
• Strong problem-solving abilities and a goal-oriented mindset, with a track record of hitting sales targets.
• An enthusiastic interest in sales, with a willingness to learn and grow within the role.
• Proficiency in negotiation and persuasion, with the ability to handle contract terms and close deals effectively.
• Experience in managing CRM systems and maintaining accurate pipeline data.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🌴 25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers!

❤️‍🩹Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees.

🎭Team Meet-Ups: Regular social events and team meet-ups.

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

In this job, you’ll:

• Manage a pipeline of qualified leads, building and nurturing relationships with potential clients.
• Identify and understand users’ pain points to propose Flipdish solutions and own the full sales cycle, from initial engagement through to closing, including business case development and commercial negotiations.
• Conduct engaging product demonstrations and sales presentations to effectively showcase Flipdish's solutions.
• Communicate the unique value proposition of our products, address any concerns or objections, and handle competitive questions with a deep understanding of the industry.
• Liaise with Product and Marketing teams to stay updated on new features and product launches.
• Maintain accurate records and manage pipeline data in our CRM system.

We’re looking for…

• Proven experience in sales with a minimum of 2 years in a similar role.
• Exceptional communication skills, capable of building rapport and maintaining strong relationships with prospects.
• Strong problem-solving abilities and a goal-oriented mindset, with a track record of hitting sales targets.
• An enthusiastic interest in sales, with a willingness to learn and grow within the role.
• Proficiency in negotiation and persuasion, with the ability to handle contract terms and close deals effectively.
• Experience in managing CRM systems and maintaining accurate pipeline data.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🌴 25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers!

❤️‍🩹Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees.

🎭Team Meet-Ups: Regular social events and team meet-ups.

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

In this job, you’ll:

• Manage a pipeline of qualified leads, building and nurturing relationships with potential clients.
• Identify and understand users’ pain points to propose Flipdish solutions and own the full sales cycle, from initial engagement through to closing, including business case development and commercial negotiations.
• Conduct engaging product demonstrations and sales presentations to effectively showcase Flipdish's solutions.
• Communicate the unique value proposition of our products, address any concerns or objections, and handle competitive questions with a deep understanding of the industry.
• Liaise with Product and Marketing teams to stay updated on new features and product launches.
• Maintain accurate records and manage pipeline data in our CRM system.

We’re looking for…

• Proven experience in sales with a minimum of 2 years in a similar role.
• Exceptional communication skills, capable of building rapport and maintaining strong relationships with prospects.
• Strong problem-solving abilities and a goal-oriented mindset, with a track record of hitting sales targets.
• An enthusiastic interest in sales, with a willingness to learn and grow within the role.
• Proficiency in negotiation and persuasion, with the ability to handle contract terms and close deals effectively.
• Experience in managing CRM systems and maintaining accurate pipeline data.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🌴 25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers!

❤️‍🩹Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees.

🎭Team Meet-Ups: Regular social events and team meet-ups.

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

In this job, you’ll:

• Manage a pipeline of qualified leads, building and nurturing relationships with potential clients.
• Identify and understand users’ pain points to propose Flipdish solutions and own the full sales cycle, from initial engagement through to closing, including business case development and commercial negotiations.
• Conduct engaging product demonstrations and sales presentations to effectively showcase Flipdish's solutions.
• Communicate the unique value proposition of our products, address any concerns or objections, and handle competitive questions with a deep understanding of the industry.
• Liaise with Product and Marketing teams to stay updated on new features and product launches.
• Maintain accurate records and manage pipeline data in our CRM system.

We’re looking for…

• Proven experience in sales with a minimum of 2 years in a similar role.
• Exceptional communication skills, capable of building rapport and maintaining strong relationships with prospects.
• Strong problem-solving abilities and a goal-oriented mindset, with a track record of hitting sales targets.
• An enthusiastic interest in sales, with a willingness to learn and grow within the role.
• Proficiency in negotiation and persuasion, with the ability to handle contract terms and close deals effectively.
• Experience in managing CRM systems and maintaining accurate pipeline data.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🌴 25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers!

❤️‍🩹Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees.

🎭Team Meet-Ups: Regular social events and team meet-ups.

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

In this job, you’ll:

• Manage a pipeline of qualified leads, building and nurturing relationships with potential clients.
• Identify and understand users’ pain points to propose Flipdish solutions and own the full sales cycle, from initial engagement through to closing, including business case development and commercial negotiations.
• Conduct engaging product demonstrations and sales presentations to effectively showcase Flipdish's solutions.
• Communicate the unique value proposition of our products, address any concerns or objections, and handle competitive questions with a deep understanding of the industry.
• Liaise with Product and Marketing teams to stay updated on new features and product launches.
• Maintain accurate records and manage pipeline data in our CRM system.

We’re looking for…

• Proven experience in sales with a minimum of 2 years in a similar role.
• Exceptional communication skills, capable of building rapport and maintaining strong relationships with prospects.
• Strong problem-solving abilities and a goal-oriented mindset, with a track record of hitting sales targets.
• An enthusiastic interest in sales, with a willingness to learn and grow within the role.
• Proficiency in negotiation and persuasion, with the ability to handle contract terms and close deals effectively.
• Experience in managing CRM systems and maintaining accurate pipeline data.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🌴 25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers!

❤️‍🩹Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees.

🎭Team Meet-Ups: Regular social events and team meet-ups.

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

In this job, you’ll:

• Manage a pipeline of qualified leads, building and nurturing relationships with potential clients.
• Identify and understand users’ pain points to propose Flipdish solutions and own the full sales cycle, from initial engagement through to closing, including business case development and commercial negotiations.
• Conduct engaging product demonstrations and sales presentations to effectively showcase Flipdish's solutions.
• Communicate the unique value proposition of our products, address any concerns or objections, and handle competitive questions with a deep understanding of the industry.
• Liaise with Product and Marketing teams to stay updated on new features and product launches.
• Maintain accurate records and manage pipeline data in our CRM system.

We’re looking for…

• Proven experience in sales with a minimum of 2 years in a similar role.
• Exceptional communication skills, capable of building rapport and maintaining strong relationships with prospects.
• Strong problem-solving abilities and a goal-oriented mindset, with a track record of hitting sales targets.
• An enthusiastic interest in sales, with a willingness to learn and grow within the role.
• Proficiency in negotiation and persuasion, with the ability to handle contract terms and close deals effectively.
• Experience in managing CRM systems and maintaining accurate pipeline data.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🌴 25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers!

❤️‍🩹Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees.

🎭Team Meet-Ups: Regular social events and team meet-ups.

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

In this job, you’ll:

• Manage a pipeline of qualified leads, building and nurturing relationships with potential clients.
• Identify and understand users’ pain points to propose Flipdish solutions and own the full sales cycle, from initial engagement through to closing, including business case development and commercial negotiations.
• Conduct engaging product demonstrations and sales presentations to effectively showcase Flipdish's solutions.
• Communicate the unique value proposition of our products, address any concerns or objections, and handle competitive questions with a deep understanding of the industry.
• Liaise with Product and Marketing teams to stay updated on new features and product launches.
• Maintain accurate records and manage pipeline data in our CRM system.

We’re looking for…

• Proven experience in sales with a minimum of 2 years in a similar role.
• Exceptional communication skills, capable of building rapport and maintaining strong relationships with prospects.
• Strong problem-solving abilities and a goal-oriented mindset, with a track record of hitting sales targets.
• An enthusiastic interest in sales, with a willingness to learn and grow within the role.
• Proficiency in negotiation and persuasion, with the ability to handle contract terms and close deals effectively.
• Experience in managing CRM systems and maintaining accurate pipeline data.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🌴 25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers!

❤️‍🩹Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees.

🎭Team Meet-Ups: Regular social events and team meet-ups.

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role

You will join us in an incredibly exciting phase of transition and growth with a huge opportunity to unlock massive revenue potential across our global client base.

The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for building and developing business relationships and be willing to take on new challenges and input to the company’s growth.

Please note English fluency is mandatory for this role. Please apply using an English CV.

In this job, you’ll…

• Manage thousands of restaurant customers in the North America, helping them engage and find value from Flipdish products
• Work closely with the Activations and Sales teams to make sure new accounts are onboarded correctly and grow their orders quickly and efficiently
• Recognize and refer opportunities for upsells of new Flipdish products, including our Point of Sale system
• Influence future lifetime value through higher product adoption, integration of our solution, improvement of customer satisfaction, and overall health scores.
• Expand the revenue potential in accounts through feature optimization, effective case management, and the introduction of new and partner products
• Interpret and drive action for “at-risk” customers
• You will be a natural at building relationships as creating partnerships with your client base will be critical to success in this position.

We’re looking for

• Demonstrable experience in looking after a large book of business, likely in a Customer Success or Sales role
• Proven track record in minimizing customer churn.
• The ability to look at longer-term plans and set the direction for clients
• Results-focused, can-do-attitude, Naturally motivated and team player
• Comfortable in using data to make decisions
• You are highly organised - ability to build pipelines and track current/ future processes
• Confident and able to present to clients and internal stakeholders over video and in person.
• You’re a foodie! Passionate about the hospitality industry and understand the challenges the industry faces.
• You have an eye for detail and a highly analytical mindset.
• Motivated by increasing revenue and the sales process lights a fire within you!
• Understanding of Flipdish products including online ordering, kiosks, and restaurant point of sale systems
• Have a background in Sales.
• Have worked in the hospitality industry and understand the pressures and pain points of our clients.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like London, Dublin & Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.

We also understand neurodivergent candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role

You will join us in an incredibly exciting phase of transition and growth with a huge opportunity to unlock massive revenue potential across our global client base.

The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for building and developing business relationships and be willing to take on new challenges and input to the company’s growth.

Please note English fluency is mandatory for this role. Please apply using an English CV.

In this job, you’ll…

• Manage thousands of restaurant customers in the UK and Ireland, helping them engage and find value from Flipdish products
• Work closely with the Activations and Sales teams to make sure new accounts are onboarded correctly and grow their orders quickly and efficiently
• Recognize and refer opportunities for upsells of new Flipdish products, including our Point of Sale system
• Influence future lifetime value through higher product adoption, integration of our solution, improvement of customer satisfaction, and overall health scores.
• Expand the revenue potential in accounts through feature optimization, effective case management, and the introduction of new and partner products
• Interpret and drive action for “at-risk” customers
• You will be a natural at building relationships as creating partnerships with your client base will be critical to success in this position.

We’re looking for

• Demonstrable experience in looking after a large book of business, likely in a Customer Success or Sales role
• Proven track record in minimizing customer churn.
• The ability to look at longer-term plans and set the direction for clients
• Results-focused, can-do-attitude, Naturally motivated and team player
• Comfortable in using data to make decisions
• You are highly organised - ability to build pipelines and track current/ future processes
• Confident and able to present to clients and internal stakeholders over video and in person.
• You’re a foodie! Passionate about the hospitality industry and understand the challenges the industry faces.
• You have an eye for detail and a highly analytical mindset.
• Motivated by increasing revenue and the sales process lights a fire within you!
• Understanding of Flipdish products including online ordering, kiosks, and restaurant point of sale systems
• Have a background in Sales.
• Have worked in the hospitality industry and understand the pressures and pain points of our clients.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like London, Dublin & Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.

We also understand neurodivergent candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role…

Flipdish is expanding its team of Customer Support Agents, responsible for ensuring a seamless customer experience. This role, based in our Dublin office, focuses helping our mandarin customers in providing excellent customer support.

Key Responsibilities:

Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone, email, and chat, ensuring a positive and satisfactory resolution.

Handle customer complaints: Actively listen to customers, empathize with their concerns, and work diligently to resolve problems in a timely manner, demonstrating excellent problem-solving skills.

Communicate effectively: Clearly and concisely communicate information, instructions, and solutions to customers in a friendly and professional manner, adapting communication style to suit the customer's needs.

Maintain accurate records: Document customer interactions, issues, and resolutions accurately and comprehensively in our Salesforce, ensuring proper tracking and follow-up.

Collaborate with team members: Work closely with the support team and other departments to escalate complex issues, share knowledge, and contribute to continuous process improvement.

Stay updated on product knowledge: Maintain a solid understanding of our software and services, staying up-to-date with new features, updates, and industry trends to provide accurate information to customers.

Adhere to service level agreements (SLAs): Meet or exceed established performance metrics, including response time, resolution time, customer satisfaction, and quality assurance targets.

Embrace a positive customer-focused mindset: Strive to create exceptional customer experiences, building and maintaining strong customer relationships through friendly, helpful, and professional interactions.

We're looking for:

• Relevant experience in Mandarin/Chinese speaking roles.
• A focus on delivering great customer experiences.
• Strong organisational and problem-solving skills.
• Technical troubleshooting proficiency.
• Fluency in Mandarin

🦄About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out ourC-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

🙈Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.

We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role

You will join us during an incredibly exciting phase of transition and growth with a huge opportunity to lead and grow engineering teams that will drive the next stage of Flipdish’s expansion.

We’re looking for an experienced, people-focused engineering leader, based out of our Dublin HQ, with a passion for cultivating effective teams and building effective engineering practices. You should have the ability to foster positive team cultures, lean into technical strategy, and coach teams to continuously improve.

In this job, you’ll…

• Work closely with 2 product engineering teams to ensure their work is aligned with company goals and product strategy, guiding them to deliver effective outcomes.
• Facilitate the adoption of agile practices tailored to the team’s context, ensuring a fast flow of change and quickly addressing any bottlenecks or obstacles.
• Support the long-term career development of your team members through regular feedback, coaching, and by creating growth opportunities.
• Lead recruitment efforts, helping identify new talent and ensuring a smooth onboarding experience for new hires.
• Drive continuous improvement by encouraging teams to regularly review and refine their processes, capabilities, and ways of working.
• Take ownership of team goals and ensure that they align with organisational objectives, tracking progress and adjusting strategies as needed.
• Be responsible for overseeing operational aspects like on-call support and service management, ensuring the smooth operation of services owned by the team.

We’re looking for

• Experience managing platform teams, with a deep understanding of building and maintaining scalable, high-performance core services that other teams depend on, ensuring they can seamlessly integrate and call these services to accelerate their own delivery.
• Demonstrable experience in leading engineering teams and managing large, cross-functional projects.
• Proven track record in fostering strong team cultures and promoting continuous improvement within engineering teams.
• Results-focused, with a passion for ensuring both team productivity and alignment with broader company goals.
• Highly organised, with the ability to manage multiple teams, set clear processes, and track progress towards goals.
• Excellent communication skills, able to confidently present to internal stakeholders and contribute to senior leadership meetings.
• Comfortable using data to drive decision-making and continuously improve team workflows.
• Passion for leadership and team development, with experience providing coaching, conducting 1:1 meetings, and creating career development plans.
• Background in software engineering and a deep understanding of agile practices, systems thinking, and technical strategy.
• Familiarity with operational aspects such as observability, incident management and cost optimisation.
• Comfortable in fast-paced environments, with a passion for driving innovation and adapting quickly to change.
• Drives good outcomes through effective leadership, strategic decision-making, and fostering collaboration across teams and departments.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🏡 Hub model - we encourage a healthy blend of hub and home working

🌴25 days holidays per year and plenty of company get togethers!

❤️‍🩹 Healthcare coverage for UK, Ireland, and US based employees

🎭 Team meet-ups and social events

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

🫀Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We encourage flexibility where possible and combine this with beautiful offices in bustling cities like Dublin, London and Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.

We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

🦄 About Flipdish

At Flipdish, we’re proud to be an Irish unicorn (valued at over $1bn) on a mission to help independent restaurants flippin’ thrive in a world transformed by technology. While Flipdish has grown rapidly, our focus has always remained on our customers and their needs. We’re more than just an all-in-one technology ecosystem—we’re a team deeply committed to supporting the people behind the food industry.

We go the extra mile to truly understand our customers (even putting our C-suite to work on the frontlines). With roots in the industry, we’ve worked in busy kitchens and managed thriving restaurant franchises.

At Flipdish, we give independent operators and chains the tools to compete, grow on their own terms, and fall back in love with what they do best.

About the role: We’re seeking an experienced and passionate Field & Community Marketing Manager to join our team and support both our field marketing initiatives and community-building efforts across local markets. In this role, you will work closely with the commercial team, which includes inbound and field sales managers, to generate leads, build relationships with key customers, and engage with local communities in the UK and Ireland. You will act as the bridge between Flipdish and local businesses, driving awareness, advocacy, and customer loyalty in our key focus cities.

Key Responsibilities:

• Field Marketing:

  • Plan, execute, and optimise localised marketing campaigns to drive demand generation and support lead conversion from inbound and field sales teams.
  • Organise and manage local events, such as trade shows, product show cases, meetups, and partner events, to promote Flipdish and build relationships with prospective customers.
  • Collaborate with the Sales Enablement Manager to develop tailored sales enablement tools and collateral to engage local takeaways and Quick Service Restaurants (QSR) effectively.
  • Track and report on field marketing campaign performance, optimising efforts to ensure maximum ROI.

• Community Building & Engagement:

  • Act as the primary point of contact for managing local communities of Flipdish customers, identifying hero customers and brand advocates.
  • Create and manage local WhatsApp groups, online forums, and other communication channels to engage with customers and foster an active, collaborative community.
  • Organise and host local meetups, networking events, and focus groups to strengthen relationships with existing customers and attract new takeaways.
  • Engage with local influencers, food bloggers, and industry leaders to amplify Flipdish’s brand presence and support community-driven marketing efforts.

• Content Creation & Advocacy:

  • Organise and produce local podcasts, video content, and case studies that highlight success stories, showcase Flipdish’s impact, and demonstrate the value of our platform.
  • Work with the PR team to engage with local media, securing press coverage and building Flipdish’s reputation in regional markets.
  • Identify opportunities for co-marketing initiatives with local customers and partners to drive community engagement and referrals.

• Sales Enablement:

  • Collaborate with the Sales Team, Product Marketing, and Sales enablement to ensure that field marketing initiatives align with sales goals and objectives.
  • Support the commercial team with key insights from local communities to refine sales strategies and messaging.

• Local Market Insights & Reporting:

  • Monitor local market trends, competitor activity, and customer feedback to inform marketing strategies and campaigns.
  • Provide regular reports on the success of community engagement and field marketing efforts, using insights to optimise future campaigns.

Required Skills & Experience:

• 5+ years of experience in field marketing, community management, or related marketing roles, preferably within a SaaS or technology environment.
• Strong experience in planning and executing local events, campaigns, trade shows, and lead-generation activities.
• Proven ability to build and manage communities, both online and offline, and foster engagement among diverse groups.
• Excellent communication skills, with the ability to engage with stakeholders at all levels, from local takeaways to senior leadership.
• Self-motivated and able to manage multiple projects with competing deadlines.
• Passionate about food tech and the restaurant industry, with a deep understanding of the challenges and opportunities for local businesses.

Nice to Have:

• Experience working with Salesforce and HubSpot.
• Familiarity with the takeaway/restaurant industry.
• Experience supporting the creation of content (video, podcasts, blogs) and working with local media would be an advantage

Why Join Flipdish?

• Be part of a fast-growing scale-up with huge potential for personal and professional growth.
• Work in a collaborative and dynamic environment with a talented team.
• Competitive salary, benefits, and opportunity for remote flexibility.
• Opportunity to make a direct impact on the company’s growth in local markets.
• Access to exciting projects, events, and innovation within the food tech space.

🫀Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We encourage flexibility where possible and combine this with beautiful offices in bustling cities like Dublin, London and Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈 Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.

We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role…

With our continued growth, Flipdish is building our team of Onboarding Engineers, based in Karachi, who are responsible for providing our clients with a smooth and easy experience setting up and configuring their digital presence. We are now hiring an Onboarding Team Lead, based in our Karachi office, to manage a team of 4-6 Onboarding Engineers, ensuring they deliver exceptional customer experiences, meet performance targets, and continuously improve onboarding processes.

✅ What You’ll Do:

• Leadership & Team Development: Lead, mentor, and develop a team of 4-6 Onboarding Engineers, ensuring high performance, motivation, and continuous professional growth.
• Onboarding Excellence: Own the end-to-end onboarding process for your team, ensuring the team delivers exceptional experiences that drive customer retention, growth, and advocacy.
• Performance Management: Set clear performance goals, monitor key onboarding metrics, and drive accountability within the team to meet or exceed targets.
• Escalation Management: Serve as the point of escalation for complex customer issues, resolving challenges efficiently while maintaining a customer-centric approach.
• Customer Engagement: When needed, engage directly with customers and commercial teams to support deals, troubleshoot issues, and ensure seamless handovers from sales to onboarding.
• Product & Technical Expertise: Develop a deep understanding of the Flipdish platform to effectively support the team and customers with system configurations and troubleshooting.
• Collaboration & Communication: Work cross-functionally with Sales, Customer Success, and Product teams to ensure a smooth customer journey and provide feedback for product improvements.

🌟 The ideal candidate

• 6+ years Professional Experience: With at least 3 years in a leadership role, managing a customer-facing onboarding, customer success, or project management team.
• Exceptional People Management Skills: Strong leadership, coaching, and mentoring abilities, with a proven track record of developing high-performing teams.
• High-Performance Culture: Experience driving a results-oriented team culture that balances speed, efficiency, and customer satisfaction.
• Customer-Centric Mindset: Passion for delivering exceptional customer experiences and ensuring smooth onboarding journeys, and ability to handle escalated customer issues.
• Technical Aptitude: Comfortable learning technical product configurations and troubleshooting issues, with a strong grasp of system setups and configurations.
• Communication & Stakeholder Management: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at various levels.

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

🙈Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.

We also understand neurodivergent candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

🦄 About Flipdish

At Flipdish, we’re proud to be an Irish unicorn (valued at over $1bn) on a mission to help independent restaurants flippin’ thrive in a world transformed by technology. While Flipdish has grown rapidly, our focus has always remained on our customers and their needs. We’re more than just an all-in-one technology ecosystem—we’re a team deeply committed to supporting the people behind the food industry.

We go the extra mile to truly understand our customers (even putting our C-suite to work on the frontlines). With roots in the industry, we’ve worked in busy kitchens and managed thriving restaurant franchises.

At Flipdish, we give independent operators and chains the tools to compete, grow on their own terms, and fall back in love with what they do best.

About the Role

We are seeking a strategic and results-driven Product Marketing Manager (PMM) to join our team, reporting to the VP of Marketing. Based in either our London or Dublin offices, the PMM will collaborate closely with the VP of Marketing, VP of Product, and his team of five Product Managers. This role offers the opportunity to work across the full spectrum of Flipdish's innovative product portfolio, from the physical products such as the POS, Self-Service Kiosks, and Kitchen Display Units, through to the digital portfolio of websites and apps facilitating online orders, delivery driver management, and marketplace integrations.

The PMM will play a key role in shaping product strategies and go-to-market initiatives, ensuring Flipdish’s technology continues to transform the hospitality industry and empower our customers to thrive.

Key Responsibilities:

• Develop and execute product marketing strategies that drive adoption and customer engagement across Flipdish’s all-in-one technology platform.
• Act as the voice of the customer, leveraging market research, customer feedback, and data insights to inform product positioning and messaging.
• Collaborate with cross-functional teams including Product, Sales, and Customer Success to ensure seamless product launches and effective go-to-market strategies.
• Collaborate closely with product managers to understand their specific goals, acting as a bridge between product and commercial performance. Establish a continuous feedback loop that informs product managers of market performance against intended KPIs.
• Create compelling product messaging and value propositions tailored to target audiences, including quick service restaurants (QSRs), takeaways, franchises, and restaurant chains.
• Develop and deliver enablement materials, alongside the Sales Enablement Manager, such as product guides, sales decks, and training resources, to support the Sales and Customer Success teams.
• Partner with the Demand Generation team to align product marketing initiatives with broader marketing acquisition, client retention, and customer growth campaigns.
• Monitor and report on product performance, market trends, and competitor activities to identify opportunities for growth and improvement.
• Build and maintain strong relationships with key stakeholders across the organisation to ensure alignment and collaboration.

Requirements:

• 8+ years of experience in product marketing, ideally within the technology or SaaS industry,
• Experience working across a multi-faceted product portfolio, and working closely with multiple product managers
• Proven ability to develop and execute successful go-to-market strategies
• Experience working across the full product lifecycle, from initial launch to long-term adoption, ensuring the product suite remains successful, relevant, and valuable throughout its lifecycle
• Strong understanding of the hospitality industry and the challenges faced by restaurant owners is a plus
• Excellent written and verbal communication skills, with a talent for crafting clear and compelling messaging.
• Analytical mindset with the ability to interpret data and market trends to inform strategy.
• Experience working with cross-functional teams and managing multiple stakeholders.
• Adept at working with a high performing sales team, and enthusiastic network of channel partners.
• Ability to thrive in a fast-paced, high-growth environment with competing priorities.
• Bachelor’s degree in Marketing, Business, or a related field (preferred).

Why Join Flipdish?

• Be part of a high-growth, globally recognised unicorn company leading the charge in food-tech innovation.
• Collaborate with a talented and diverse team committed to transforming the hospitality industry.
• Opportunity to work on a broad range of innovative products that make a tangible difference for our customers.
• Competitive salary and benefits package.
• Flexible hybrid working environment close to our London or Dublin offices.

How to Apply

If you’re a strategic thinker with a passion for product marketing and want to make a real impact at a company redefining the future of hospitality, we’d love to hear from you! Please submit your CV and a brief cover letter outlining your experience and enthusiasm for the role.

Flipdish is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

🦄 About Flipdish

At Flipdish, we’re proud to be an Irish unicorn (valued at over $1bn) on a mission to help independent restaurants flippin’ thrive in a world transformed by technology. While Flipdish has grown rapidly, our focus has always remained on our customers and their needs. We’re more than just an all-in-one technology ecosystem—we’re a team deeply committed to supporting the people behind the food industry.

We go the extra mile to truly understand our customers (even putting our C-suite to work on the frontlines). With roots in the industry, we’ve worked in busy kitchens and managed thriving restaurant franchises.

At Flipdish, we give independent operators and chains the tools to compete, grow on their own terms, and fall back in love with what they do best.

About the Role

We are seeking a strategic and results-driven Product Marketing Manager (PMM) to join our team, reporting to the VP of Marketing. Based in either our London or Dublin offices, the PMM will collaborate closely with the VP of Marketing, VP of Product, and his team of five Product Managers. This role offers the opportunity to work across the full spectrum of Flipdish's innovative product portfolio, from the physical products such as the POS, Self-Service Kiosks, and Kitchen Display Units, through to the digital portfolio of websites and apps facilitating online orders, delivery driver management, and marketplace integrations.

The PMM will play a key role in shaping product strategies and go-to-market initiatives, ensuring Flipdish’s technology continues to transform the hospitality industry and empower our customers to thrive.

Key Responsibilities:

• Develop and execute product marketing strategies that drive adoption and customer engagement across Flipdish’s all-in-one technology platform.
• Act as the voice of the customer, leveraging market research, customer feedback, and data insights to inform product positioning and messaging.
• Collaborate with cross-functional teams including Product, Sales, and Customer Success to ensure seamless product launches and effective go-to-market strategies.
• Collaborate closely with product managers to understand their specific goals, acting as a bridge between product and commercial performance. Establish a continuous feedback loop that informs product managers of market performance against intended KPIs.
• Create compelling product messaging and value propositions tailored to target audiences, including quick service restaurants (QSRs), takeaways, franchises, and restaurant chains.
• Develop and deliver enablement materials, alongside the Sales Enablement Manager, such as product guides, sales decks, and training resources, to support the Sales and Customer Success teams.
• Partner with the Demand Generation team to align product marketing initiatives with broader marketing acquisition, client retention, and customer growth campaigns.
• Monitor and report on product performance, market trends, and competitor activities to identify opportunities for growth and improvement.
• Build and maintain strong relationships with key stakeholders across the organisation to ensure alignment and collaboration.

Requirements:

• 8+ years of experience in product marketing, ideally within the technology or SaaS industry,
• Experience working across a multi-faceted product portfolio, and working closely with multiple product managers
• Proven ability to develop and execute successful go-to-market strategies
• Experience working across the full product lifecycle, from initial launch to long-term adoption, ensuring the product suite remains successful, relevant, and valuable throughout its lifecycle
• Strong understanding of the hospitality industry and the challenges faced by restaurant owners is a plus
• Excellent written and verbal communication skills, with a talent for crafting clear and compelling messaging.
• Analytical mindset with the ability to interpret data and market trends to inform strategy.
• Experience working with cross-functional teams and managing multiple stakeholders.
• Adept at working with a high performing sales team, and enthusiastic network of channel partners.
• Ability to thrive in a fast-paced, high-growth environment with competing priorities.
• Bachelor’s degree in Marketing, Business, or a related field (preferred).

Why Join Flipdish?

• Be part of a high-growth, globally recognised unicorn company leading the charge in food-tech innovation.
• Collaborate with a talented and diverse team committed to transforming the hospitality industry.
• Opportunity to work on a broad range of innovative products that make a tangible difference for our customers.
• Competitive salary and benefits package.
• Flexible hybrid working environment close to our London or Dublin offices.

How to Apply

If you’re a strategic thinker with a passion for product marketing and want to make a real impact at a company redefining the future of hospitality, we’d love to hear from you! Please submit your CV and a brief cover letter outlining your experience and enthusiasm for the role.

Flipdish is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

The Field Sales SDR plays a critical role in driving the growth of our business by identifying, qualifying, and generating new business opportunities. This is a full time field sales SDR role that combines fieldwork and strategic outreach to connect with potential clients, schedule meetings, and set the stage for long-term relationships. The ideal candidate is energetic, highly organized, and thrives in a fast-paced environment.

In this job, you’ll:

• Prospecting and Lead Generation: Conduct research to identify potential clients within assigned territories.Use tools like CRM systems and other lead generation platforms to build a robust pipeline.
• Client Outreach: Engage with prospects through a mix of field visits, phone calls, emails, and social media outreach.Deliver compelling pitches tailored to the needs and pain points of prospects.
  
• Appointment Setting:Schedule qualified meetings or product demonstrations for the Field Sales Account Executives.Coordinate with the sales team to ensure a seamless handoff process
• Territory Management: Maintain a consistent field presence by visiting potential client locations.Attend networking events, trade shows, and local business gatherings to represent the company.
  
• Data Management: Update and manage prospect data in the CRM system.Track and report on key performance metrics, including outreach activities, lead quality, and conversion rates.
  
• Collaboration: Partner with Field Sales Account Executives to refine outreach strategies and feedback from the field.
  

We’re looking for…

• Strong interpersonal and communication skills.
• Ability to work independently and manage time effectively.
• Familiarity with CRM systems and sales tools (e.g., Salesforce, HubSpot, or similar).
• Comfort with cold calling, cold walk-ins, in-person meetings, and managing rejection.
• High energy, resilience, and a growth mindset.
• Willingness to travel within the assigned territory.

Preferred Qualifications:

• Entry Level Role - no formal experience required in commercial sales but preferred.
  Experience in the restaurant sectors with companies selling into the restaurant sectors preferred.
  Understanding of the sales process and ability to engage with decision-makers.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🏡 Hub Model: We encourage a healthy blend of hub and home working.

🌴 25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers!

❤️‍🩹Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees.

🎭Team Meet-Ups: Regular social events and team meet-ups.

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

🦄About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. We’re turning the tables in favour of independent restaurants by “helping them flippin’ thrive with satisfyingly simple tech”. Yes. You guessed it. That’s our mission statement.

We provide our amazing customers with a suite of powerful, but straightforward tech along with (real human) support, so they can grow on their own terms.

We go to great lengths to understand our customers (check out ourC-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

We’re growing quickly, and we’re on the lookout for exceptional talent to join our team.

The Role

We’re looking for a Senior Graphic Designer who is passionate about design, deeply interested in AI-driven creativity, and eager to push the boundaries of visual storytelling. Based full time in our Karachi office, you’ll play a key role in shaping Flipdish’s visual identity across multiple channels—ensuring brand consistency while injecting fresh energy into our marketing materials.

This is a hands-on, high-impact role where you’ll create stunning visuals for our website, social media, digital ads, print materials, event booths, and more. You’ll also help bring ideas to life through video editing, animations, and AI-powered design tools, staying ahead of industry trends and embracing emerging technologies.

What You’ll Do

• Develop high-quality graphic designs across digital and print, including website assets, brochures, event stands, and social ads.
• Leverage AI-powered design tools to enhance workflows, create unique visuals, and push creative boundaries.
• Create engaging animations and motion graphics to elevate Flipdish’s marketing materials.
• Edit and refine video content, ensuring consistency in branding and storytelling.
• Collaborate with the marketing and product teams to develop eye-catching ad creatives that drive engagement and conversions.
• Maintain and evolve our brand guidelines, ensuring consistency across all touch points while injecting fresh ideas where needed.
• Work closely with cross-functional teams, including marketing, product, and sales, to ensure all design materials align with business objectives.
• Stay up to date with design trends, AI advancements, and creative tools to keep Flipdish at the cutting edge of visual communication.

What We’re Looking For

• 5+ years of experience in graphic design, ideally in a tech or fast-paced environment.
• A strong portfolio showcasing outstanding design work across digital, print, and video.
• Proficiency in AI-assisted design tools (e.g., Adobe Firefly, Midjourney, Runway, DALL·E, or similar) and a strong desire to explore AI’s creative potential.
• Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro), FIGMA, and other industry-standard design software.
• Strong skills in motion graphics and animation.
• Experience in video editing, from social snippets to long-form content.
• A deep understanding of brand identity and storytelling in marketing and advertising.
• Knowledge of print production processes and best practices.
• Exceptional attention to detail and an ability to balance creativity with brand consistency.
• Strong communication and collaboration skills—comfortable working with teams across different functions and locations.
• Ability to thrive in a fast-paced, iterative environment while managing multiple projects and deadlines.
• Photography proficiency is a nice to have.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

🫀Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and itis!). But, this all depends on our employees.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We have beautiful offices in bustling cities like Dublin, London and Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

🙈Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.

We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

Due to our continued growth, Flipdish is seeking a React Native developer to join our global engineering team. Our main goal is to provide our clients with groundbreaking mobile applications enabling online ordering and increased loyalty for our clients. The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for technology and be willing to take on new challenges and input to the company’s growth

In this job, you’ll…

• Be hands on developing our mobile applications
• Fix issues in existing/legacy code
• Resolve both technical and product issues
• Own and maintain CI/CD pipelines for automation of testing and builds
• Design, develop, and implement automated systems for seamless app setup and deployment
• Be the QA of your own work and that of team mates
• Understand our customers and their requirements
• Work with a PM and TL to ensure accurate delivery of features

We’re looking for…

• 3+ years commercial experience developing mobile apps in React Native
• Experience in or knowledge of automated testing frameworks
• Good communication in English, both verbal and written
• Excellent problem solving skills, with the ability to dig in to issues and come up with appropriate solutions
• Have the ability to take ambiguous requirements and work with the team to refine them into development items
• An awareness of performance requirements on mobile devices
• Work well both on your own, and as part of a team

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

🦄About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out ourC-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

Due to our continued growth, Flipdish is seeking a React Native developer to join our global engineering team. Our main goal is to provide our clients with groundbreaking mobile applications enabling online ordering and increased loyalty for our clients. The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for technology and be willing to take on new challenges and input to the company’s growth

In this job, you’ll…

• Be hands on developing our mobile applications
• Fix issues in existing/legacy code
• Resolve both technical and product issues
• Own and maintain CI/CD pipelines for automation of testing and builds
• Design, develop, and implement automated systems for seamless app setup and deployment
• Be the QA of your own work and that of team mates
• Understand our customers and their requirements
• Work with a PM and TL to ensure accurate delivery of features

We’re looking for…

• 3+ years commercial experience developing mobile apps in React Native
• Experience in or knowledge of automated testing frameworks
• Good communication in English, both verbal and written
• Excellent problem solving skills, with the ability to dig in to issues and come up with appropriate solutions
• Have the ability to take ambiguous requirements and work with the team to refine them into development items
• An awareness of performance requirements on mobile devices
• Work well both on your own, and as part of a team

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🌴25 Days Holiday:Enjoy 25 days of holidays per year plus plenty of company get-togethers!

❤️‍🩹Healthcare Coverage:Comprehensive healthcare coverage for UK, Ireland, and US-based employees.

🎭Team Meet-Ups: Regular social events and team meet-ups.

🦄About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out ourC-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

About this role

As we embark on a phase of rapid growth, we are seeking a dynamic and experienced individual to join our Strategic Account Management team at Flipdish. This role presents an exciting opportunity to drive revenue growth, enhance customer satisfaction, and foster long-term partnerships with our valued clients including an enterprise book of business.

The ideal candidate will possess a strategic mindset, a passion for customer success, and the ability to collaborate effectively across cross-functional teams.

English fluency is mandatory for this role.

Key Responsibilities

• Retention and Upselling: Take ownership of a portfolio of restaurant clients in the UK, focusing on retention strategies and identifying opportunities to upsell additional Flipdish products and services. Collaborate closely with the Activations and Sales teams to ensure seamless onboarding and accelerated growth for new accounts.
• Churn Prevention and Account Optimisation: Proactively monitor customer health scores and identify potential churn risks. Develop and implement strategies to mitigate churn and optimise customer satisfaction through product adoption, feature optimization, and effective case management.
• Cross-Functional Collaboration: Work closely with teams including Product, Support, and Sales teams to advocate for customer needs, drive product enhancements, and ensure timely resolution of customer issues.
• Data-Driven Decision Making: Utilise data analytics and insights to inform strategic decision-making, track performance metrics, and identify areas for improvement. Leverage data to develop personalised customer engagement strategies and drive measurable outcomes.
• Revenue Expansion and Account Growth: Drive revenue growth within existing accounts by identifying opportunities for feature expansion, cross-selling of partner products, and strategic account planning. Develop and execute tailored account growth strategies to maximise customer lifetime value and revenue potential.
• Client Relationship Management: Cultivate strong, long-lasting relationships with key stakeholders within client organisations. Serve as a trusted advisor to clients, understanding their business goals, challenges, and pain points. Effectively communicate Flipdish’s value proposition and demonstrate ROI to drive client satisfaction and loyalty.

What we’re looking for

• Demonstrated experience in strategic account management, customer success, or sales roles, with a track record of minimising customer churn and driving revenue growth within a large book of business, including enterprise accounts.
• Strong analytical skills and ability to leverage data to drive insights and inform decision-making.
• Proven ability to collaborate effectively across cross-functional teams.
• At least 2 years of experience within the hospitality industry, managing accounts ranging from single location to multi-site locations and enterprise accounts.
• Experience communicating with different levels of stakeholders, from operational teams to senior management, ensuring alignment and understanding of key objectives.
• Excellent communication and presentation skills, with the ability to articulate complex concepts and ideas to both internal and external audiences.
• Passion for the hospitality industry and understanding of its unique challenges and dynamics.
• Results-oriented mindset, with a focus on delivering measurable outcomes and exceeding targets.
• Prior experience working with SaaS products, particularly in the online ordering and restaurant point-of-sale space, is preferred.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🏡 Hub model - we encourage a healthy blend of hub & home working

🌴25 days holidays per year and plenty of company get togethers!

❤️‍🩹 Healthcare coverage for UK, Ireland, and US based employees

🎭 Team meet-ups and social events

🔗 You can read more about our benefits here

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

🫀Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like London, Dublin & Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.

We also understand neurodivergent candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.